Support-Team

The basis of our outstanding support is our team!

Who's on the team?
Our team consists of SAP consultants who have built up and proven their process and system know-how in numerous international customer projects over many years.

Where is our ORBIS Support Center located?
Our support center is located in the ORBIS headquarters in Saarbrücken:
We made this decision consciously. At the ORBIS headquarters in Saarbrücken, Germany, our ORBIS Service Agents have the opportunity to exchange ideas with the consultants and developers of the implementation projects without detours and thus have direct access to know-how on customer-specific settings and programs.

What competence do our ORBIS Service Agents have?
We attach great importance to the comprehensive competence of our ORBIS Service Agents! She identifies herself in the following:

  • Many years of consulting competence in at least one SAP main module and usually in other SAP modules as well
  • Distinct knowledge of integration processes
  • development competence
  • Comprehensive language competence in English and other languages
  • knowledge of country-specific requirements
  • knowledge of ITIL processes (ITIL certification)

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    ORBIS SUPPORT

    ORBIS SUPPORT

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    Support-Topics

    Support-Topics

    Application Management & Support by ORBIS

    Support-Methodology

    Support-Methodology

    Referenzen

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    ERCO GmbH
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    Hörmann KG
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    Otto Dunkel GmbH
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    SCHUNK GmbH & Co. KG
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    SCHOTT AG
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    Kubota AG
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    Villeroy & Boch AG
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    Vibracoustic AG
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    Jumbo-Markt AG
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    ZF Friedrichshafen AG
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