ORBIS Future Weeks – All in for sales & service excellence
Sectors: Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Mechanical and plant engineering, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support, Sales
Duration of event: approx. 100Min.
Today, sales and service are key drivers of growth and efficiency. Rising customer expectations, high costs, and pressure to transform require integrated, high-performance structures rather than isolated individual initiatives. What matters most is how strategy, processes, data, and technologies work together. That is why Sales & Service Excellence is not an option, but a prerequisite for business success.
This is exactly where the ORBIS Future Weeks come in. Over three sessions in September, we’ll show you how companies can holistically advance their sales and service – from strategic alignment and integrated processes to the targeted use of data and artificial intelligence.
“All in for Sales & Service Excellence” stands for a clear stance: moving away from isolated measures toward end-to-end approaches that meaningfully connect technology, organization, and people – and create sustainable value.
Here’s what you can look forward to from September 22–29, 2026:
You can look forward to engaging presentations from our ORBIS experts, our customers, and exclusive SAP speakers. In addition to in-depth insights, you’ll also have the opportunity for direct, one-on-one interaction – with plenty of room for discussion, questions, and individual perspectives.
Key topics include:
- The future of modern sales and service organizations
- The intelligent use of data and artificial intelligence
- Integrated end-to-end processes along the customer journey
- Practical insights from the industry
3 days – 100 minutes each day of insights
22.09.2026: Opening Hand – Strategy, Data & AI as the Foundation for Sales & Service Excellence
24 September 2026: Strong Hand – Sales Excellence
29 September 2026: Winning Hand – Service Excellence
A detailed agenda will follow.

